Customer Service Advisor
Company: Advanced Insurance Solutions
Location: Hershey
Posted on: June 24, 2025
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Job Description:
Join Our Team at Advanced Insurance Solutions! Personal Lines
Insurance Customer Service Representative Are you detail-oriented
and passionate about delivering exceptional customer service? Do
you enjoy helping clients find the best insurance solutions for
their needs? If so, we invite you to join Advanced Insurance
Solutions , where we are committed to setting the industry standard
for outstanding service. Role and Responsibilities: As a Personal
Lines Insurance Customer Service Representative , you will play a
key role in providing excellent service to our clients. Your
responsibilities will include: Managing policy changes, billing
inquiries, and coverage questions efficiently. Providing prompt,
professional, and courteous responses to client inquiries.
Maintaining accurate client records and documentation.
Collaborating with insurance carriers to resolve issues and find
the best solutions. Staying informed about industry trends and
insurance products to provide clients with up-to-date information.
Contributing to a positive team environment and helping achieve
company goals. Requirements: A Pennsylvania Property and Casualty
insurance license is preferred. If unlicensed, we offer full
support to help you obtain one. Minimum of 2 years of experience in
personal lines insurance customer service or a similar customer
service role. Strong communication and interpersonal skills to
effectively interact with clients and colleagues. Excellent
attention to detail and organizational skills for maintaining
accurate records. Proficiency in Microsoft Office and agency
management systems. Ability to multi-task in a fast-paced
environment while maintaining quality service. Why Choose Advanced
Insurance Solutions? Competitive compensation and comprehensive
benefits to support your professional growth. Four-day workweek (36
hours) to promote work-life balance. A positive, team-oriented work
environment where your skills and dedication make a difference. If
you’re passionate about customer service and looking for a
rewarding career opportunity, we’d love to hear from you! Apply
Today and Be a Part of Excellence! Join Advanced Insurance
Solutions and contribute to our commitment to delivering top-tier
insurance services. Your expertise and dedication will make a
meaningful impact on our clients and our company’s success. Apply
now and take the next step in your career with us!
Keywords: Advanced Insurance Solutions, Montgomery Village , Customer Service Advisor, Customer Service & Call Center , Hershey, Maryland