Commercial Kitchen Equipment Lead Service Technician
Company: TriMark
Location: Manassas
Posted on: April 2, 2026
|
|
|
Job Description:
Why you'll love it here! Competitive compensation Portal to
portal pay Overtime opportunities Company vehicle Company credit
card for all travel expenses Company cell phone Medical, dental,
vision benefits from Day One! 401(k) with company match Paid time
off and holidays Ongoing technical training and certification
support-CFESP prep programs, hands-on manufactures training Tuition
reimbursement for additional certifications Career progression
opportunities into a Field Supervisor, or Service Manager roles
POSITION SUMMARY: The Lead Service Technician reports to the
Service Manager Located in Springfield, VA Field Based - Full Time
Travel up 25% required On Call rotation nights and weekends The
Lead Service Technician is a field-based technical leader
responsible for diagnosing, repairing and maintaining cold side
commercial kitchen equipment. This role provides hands-on technical
expertise while supporting and mentoring other technicians to
ensure high-quality service delivery and customer satisfaction.
ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES Service refrigeration
systems including walk-ins, reach-ins, ice machines, and prep
tables. Perform equipment installations, startups, and system
calibrations. Conduct preventive maintenance and safety
inspections. Leadership & Mentorship Serve as technical lead on
complex service calls. Support training and development of junior
technicians. Provide guidance on troubleshooting best practices and
safety standards. Assist Service Manager with field quality control
and escalation support. Customer Engagement Communicate clearly
with customers regarding diagnostics, repair plans, and timelines.
Maintain professional relationships with restaurant operators,
healthcare facilities, and institutional clients. Deliver
exceptional service aligned with company standards. Operational
Excellence Complete digital work orders, parts documentation, and
service reports accurately. Ensure compliance with manufacturer
specifications and local codes. Maintain company vehicle, tools,
and inventory. Promote a safe work environment at all job sites.
Work Environment Field-based role servicing commercial kitchens.
Combination of scheduled maintenance and emergency repair calls.
Regional travel as required. REQUIRED QUALIFICATIONS: 5 years of
commercial kitchen equipment service experience (refrigeration).
EPA Certification (Type I/II or Universal) required for
refrigeration work. Strong electrical, gas, and mechanical
troubleshooting skills. Ability to read schematics and wiring
diagrams. Valid driver’s license with clean driving record. Ability
to lift up to 75 lbs and work in active kitchen environments.
PREFERRED QUALIFICATIONS Experience leading or mentoring
technicians. Strong problem-solving and customer service skills.
Technical trade school or refrigeration training. CORE
COMPETENCIES: Strong troubleshooting across gas, electrical, and
refrigeration systems First-time fix mindset Time management and
route efficiency Customer Relations management Safety-focused and
detail-oriented Accountability and ownership MKIndeed
Keywords: TriMark, Montgomery Village , Commercial Kitchen Equipment Lead Service Technician, Engineering , Manassas, Maryland
