Software Asset Manager

Company: Apex Systems
Location: Washington
Posted on: May 1, 2025

Job Description:

Apex Systems is seeking a Software Asset Manager to work onsite in Washington, D.C.Summary:We are seeking a highly motivated and detail-oriented Software Asset Manager to oversee software license tracking, entitlement management, and compliance across enterprise environments in support of the U.S. Department of Justice (DOJ). This position will work on-site in the Washington, D.C. area and is critical to maintaining an efficient, cost-effective, and compliant software asset management (SAM) program. The ideal candidate will bring deep knowledge of ServiceNow Software Asset Management (SAM Pro), experience managing entitlements, and strong documentation skills for developing SOPs and maintaining a knowledge base. This role requires proactive collaboration with procurement, IT, legal, and vendor management teams to ensure software licensing is optimized and all assets are properly tracked and documented.Responsibilities:--- Manage the complete lifecycle of software assets, including acquisition, deployment, maintenance, renewals, and decommissioning.--- Track and manage software license entitlements, usage, and compliance using ServiceNow SAM Pro.--- Maintain and regularly update an approved software repository to ensure organizational standards and software hygiene.--- Ensure all software assets and entitlements are accurately recorded and continuously reconciled across systems.--- Author and maintain clear, detailed Standard Operating Procedures (SOPs) and contribute to a robust knowledge base to support internal software asset management processes.--- Support software license audits and ensure alignment with vendor agreements and organizational policies.--- Collaborate with procurement, legal, security, IT operations, and business stakeholders to align licensing strategies, resolve issues, and support planning for renewals or new acquisitions.--- Analyze license usage trends to identify cost-saving opportunities such as reclamation or consolidation.--- Generate reports and dashboards within ServiceNow to support internal audits, compliance checks, and executive briefings.--- Support software deployment teams with license validation, version tracking, and distribution governance.--- Train stakeholders and end users on software asset management policies and ServiceNow processes.Personal Skills:--- Collaborative: Proven ability to work cross-functionally with technical teams, procurement, finance, and legal to achieve shared goals.--- Communicative: Strong written and verbal communication skills to effectively document, report, and explain licensing concepts to diverse audiences.--- Detail-Oriented: Focused on accuracy and compliance, with the ability to identify discrepancies and resolve data quality issues.--- Process-Oriented: Skilled in developing, documenting, and refining repeatable asset management processes.--- Analytical: Able to assess usage data and licensing terms to make informed recommendations.--- Independent & Proactive: Capable of managing day-to-day responsibilities without supervision while seeking out improvements to SAM workflows.Qualifications:--- 3 to 5 years of experience in Software Asset Management, Software Licensing, or IT Asset Management with a software focus.--- Minimum 2 years of hands-on experience with ServiceNow SAM Pro, including license models, entitlements, and reconciliation processes.--- Strong understanding of various software licensing models (perpetual, subscription, SaaS, enterprise agreements, etc.).--- Experience maintaining software catalogs, license entitlement records, and compliance documentation.--- Experience creating and maintaining SOPs and internal knowledge documentation.--- Familiarity with federal procurement and IT governance practices is preferred.--- Experience with ITIL-based processes for asset and configuration management is a plus.--- Advanced knowledge of ServiceNow Software Asset Management (SAM Pro).--- Proficient in Microsoft Excel, including functions for license reconciliation and reporting.--- Familiarity with software discovery tools and license tracking utilities.--- Experience with tools related to contract/license management is a plus.--- Strong organizational skills and commitment to accuracy and compliance.Additional Requirements:--- Active Public Trust clearance or ability to obtain one.--- Ability to work on-site full-time in the Washington, D.C. area.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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Keywords: Apex Systems, Montgomery Village , Software Asset Manager, Executive , Washington, Maryland