Program Manager

Company: AIMED Human Services
Location: Dallastown
Posted on: February 20, 2026

Job Description:

Job Description Job Description Salary: AIMED is a faith-based agency established in 1998, dedicated to serving God's Kingdom through our work. We are an organization committed to quality, honesty, and ethical support for individuals with intellectual and developmental disabilities, their families, and our team. Join our dynamic team and contribute to our mission of breaking barriers to independence and providing extraordinary support. Job Description - Residential Services, Direct Care Service Title: Program Manager Responsible to: Regional Director General Description of Duties and Responsibilities: The Program Manager is a professional position whose duties include management oversight and leadership to Residential Supervisors and CPS or AIMED to Independence. The Program Manager will build a team atmosphere and role model AIMED's Core Values. The Program Manager will maintain organized files, implement policies and procedures, attend leadership meetings and interagency meetings, and must be knowledgeable about preparing for state licensing. The Program Manager will carry out AIMED's services as required and meet the 6400 and 3800 regulation expectations. Specific Duties: Responsible for new admission of the CPS services. Complete all necessary paperwork Responsible for obtaining ISP critical revision by the SC for CPS services. Work with the CPS manager on scheduling staff for CPS services. Provide supervision, leadership, guidance and assistance to the Residential Supervisors, DSP and Supported Living staff. Assist with newly hired supervisors site training. Approve timecards for CPS staff. Ensure sites are in compliance, staff follow policies/protocols and 6400 and 3800 regulations. Ensure the agency's fleet is on a 6-month maintenance schedule. Manage sites grocery cards and petty cash distribution. Serve as a back-up to the LPN in distributing delivered medication to Residential Supervisors. Manage fire drills and review monthly records. Assist with the review of the monthly purged paperwork from sites. Conduct site spot checks on various shifts to ensure each shift is meeting the quality expectations of the program. Enforce Therap compliance by Residential Supervisors and DSP. Work with Program Administrator and act as back-up when needed. Participate in the development of the ISP, annual update and ISP revision. Attend the ISP meetings when necessary. Coordinate the NADSP certification training of Residential Supervisors, DSP, CPS and Supported Living staff, when necessary. Work with the training department to ensure all staff are in compliance with annual training. In conjunction with Residential Supervisors, Program Administrator, provides oversight of residential scheduling and casual pool of staff. Be available for emergency coverage. On-call and flexible schedule when necessary. Respond to emergencies within a reasonable time frame. HCSIS and Incident Management reporting. Ensure staff enter all incidents into Therap (GER). Ensure Residential Supervisor and DSP new hire shadow training is completed and submitted to the training department. Review maintenance requests submitted by Residential Supervisors. Participate in weekly clinical meetings. Schedule applicable meetings, attend all assigned meetings and complete agenda. Make recommendations and assist with necessary changes in the development and delivery of new and/or existing policies, procedures, services and programs to optimize quality assurance and reduce deficits and maintain integrity of programs, licensure and contracts. Regularly review behavior practices and review treatment records and quality indicators, assuring expected standards of care and quality of services are provided in accordance to state, county agencies and AIMED policy and procedure. Ensure Residential Supervisors and sites are adequately prepared for annual licensing and monitoring visits. Manage and oversee new site development in conjunction with the Chief Program Officer and Operations Manager. Adheres to the policy and practice concerning creation, editing, transmission, storage and disposition of all Protected Health Information in compliance with HIPPA. Responsible for the agency staff back-up plan as outlined in our policy and the ISP. Certified Investigator or become certified. Complete all required reports, forms and documentation accurately and timely. Effectively handle multiple tasks simultaneously. Effective team building skills and role model AIMED Core Values. Knowledgeable of community resources. Non-standard hours of work. Other duties as assigned. Qualifications: Bachelor's degree from an accredited college or university and 2 years work experience working directly with persons with IDD/A. An associate degree or 60 credit hours from an accredited college or university and 3 years work experience working directly with persons with IDD/A. Working towards a degree and at least 4 years of experience working with IDD/A population. Demonstrated effective communicator (verbal and written). Demonstrated organizational skills. Demonstrated computer skills. Ability to manage crisis situations. Persuasive NADSP certification. MANDT training. Leadership Interviewing skills. Incident Reporting. CPR/First Aid/AED. Disciplinary Procedures. Everyday Lives (ODP). Experience in working with the Intellectual developmentally disabled. Must have a vehicle and valid driver's license and driving record acceptable to insurance carrier. Must be 18 years of age or older Must clear ACT 33, 3 and 73 (criminal). Mission Statement AIMED commits to meeting the personal needs of individuals and families with excellence and breaking the barriers to independence. AIMED is an equal opportunity Employer

Keywords: AIMED Human Services, Montgomery Village , Program Manager, Healthcare , Dallastown, Maryland