System Administrator 2
Company: Synergy ECP
Location: Columbia
Posted on: April 2, 2026
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Job Description:
COMPANY DESCRIPTION: Synergy ECP is a Service-Disabled
Veteran-Owned Small Business SD(VOSB) that was formed in July 2007
with Headquarters in Columbia, MD and is made up of talented,
dedicated staff to provide a broad range of services to the
defense, intelligence and health care industries. In an
ultra-competitive environment, Synergy ECP has thrived by adhering
to our name, making sure excellence is displayed by our Employees,
to our Customers and by Improving Performance (ECP). It’s what sets
us apart, enabling us to be an autonomous yet agile business that
delivers huge results - showing we’re ready to meet our customers’
evolving demands. Synergy ECP has earned a client list that
includes numerous Fortune 100 companies, in addition to multiple
branches of the US government and military services. Synergy ECP is
an equal opportunity employer and considers qualified applicants
for employment without regard to race, color, creed, religion,
national origin, sex, sexual orientation, gender identity and
expression, age, disability, veteran status, or any other protected
class. Clearance Required: TS/SCI Other Requirements: U.S.
Citizenship Job Description: Provides support for implementation,
troubleshooting, and maintenance of Information Technology (IT)
systems. Manages IT system infrastructure and any processes related
to these systems. Provides support to IT systems including
day-to-day operations, monitoring and problem resolution for all of
the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem
identification, diagnosis and resolution of problems. Provides
support for the escalation and communication of status to agency
management and internal customers. Provides support for the
dispatch system and hardware problems and remains involved in the
resolution process. Configures and manages UNIX and Windows
operating systems and installs/loads operating system software,
troubleshoots, maintains integrity and configures network
components along with implementing operating systems enhancements
to improve reliability and performance. Note: This position
requires individuals to be able to deploy to OCONUS Hazardous Duty
Sites for four (4) months every eighteen (18) months, in addition
to supporting additional OCONUS TDY assignments. Required Skills:
Ten (10) years' experience as a SA in programs and contracts of
similar scope, type, and complexity is required. Bachelor's degree
in a technical discipline from an accredited college or university
is required. Five (5) years of additional SA experience may be
substituted for a bachelor's degree. Domain Areas Specialized
Requirements: Three (3) years of demonstrated experiences is
required in: TSM Processes such as Incident management, Event
management, Problem management, and Service Request management.
Keywords: Synergy ECP, Montgomery Village , System Administrator 2, IT / Software / Systems , Columbia, Maryland
