FLEX Senior Manager, Global Property Management Systems
Company: Marriott Hotels Resorts
Location: Bethesda
Posted on: April 3, 2026
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Job Description:
Description This is a temporary position. The FLEX Senior
Manager, Global Property Management Systems – Daylight PMS, sits
within the Global Operations (GO) department, where we work to
enrich the experience of the stay, creating value for guests and
owners while advancing authentic hospitality. This position is part
of the GO Global Property Management Systems team and will support
the deployment and future Property Management System (PMS) cloud
strategy with a global focus on Shiji’s Daylight PMS for the
Chinese Mainland. The FLEX Senior Manager, Global Property
Management Systems will aid in the coordination, planning,
implementation, and deployment of all requirements to achieve a
successful development, deployment, and integration of Daylight PMS
for the Chinese Mainland. They will provide expertise for the
future state PMS strategy development, including system and
operational subject matter expertise relating to business
processes, operational processes, interfacing enterprise systems,
support of new property openings, conversions, and future
acquisitions. This resource will develop and document business
processes, operational procedures, policies, and best practices for
hotel systems, participating in requirements, design approvals,
User Acceptance Testing, Beta, and Pilots, and supporting the
deployment of this strategy. The FLEX Senior Manager, Global
Property Management Systems – Daylight PMS will work closely in
tandem with counterparts within the Greater China technology and
business teams to support the development, business readiness, and
deployment of the Digital & Technology Transformation program and
products. This position will require flexible work hours with
consideration for business partners across Marriott International
Headquarters, based in Bethesda, MD, as well as vendors and
stakeholders within EMEA, APEC, and GC. CANDIDATE PROFILE Education
and Experience Required · 4-year bachelor's degree from an
accredited university in a related field appropriate to work of
position; or · 5 years of hotel experience or other relevant
experience using property management systems or related work
experience · Experience with Property Management Systems and/or
operational experience · Experience with operations and technology
initiatives, in addition to experience with processes needed to
support delivery and ongoing support · Comfortable in a deadline
driven environment often with changing business priorities
Preferred · Experience with LightSpeed, OPERA, FSPMS, and/or FOSSE
· Familiarity with operational requirements and business processes
within the Chinese Mainland · Experience working with international
teams and supporting global systems and operational processes ·
Equipped with strong presentation, verbal and written skills, and
attention to detail CORE WORK ACTIVITIES 1. Strategy, PMS Expertise
& Operational Alignment · Support the development of PMS strategies
and solutions for unique communities and edge cases. · Analyze and
document current and future state business processes, identifying
gaps and operational needs. · Provide PMS subject matter expertise
to guide requirements, integrations, and operational decisions. ·
Assess PMS impacts for openings, conversions, and new initiatives,
ensuring readiness and alignment. 2. Stakeholder Collaboration &
Cross-Functional Partnerships · Partner with Continent Business
Leaders, Global Technology, and cross-functional teams to interpret
requirements and align solutions. · Participate in discovery,
design discussions, and integration efforts (e.g., PMS ? CRS). ·
Support property transitions and major initiatives by connecting
operational needs with technical teams. · Communicate risks,
impacts, and recommended solutions to stakeholders to support
decision-making. 3. Documentation, Training Support & Governance ·
Contribute to the development and maintenance of business process
documentation, best practices, and operational procedures. · Assist
in creating training materials, job aids, and FAQs to support
adoption and change management. · Use Jira and Confluence to track
requirements, document decisions, and maintain visibility across
workstreams. · Ensure accurate, user-focused documentation and
content validation across operational teams. At Marriott
International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We
actively foster an environment where the unique backgrounds of our
associates are valued and celebrated. Our greatest strength lies in
the rich blend of culture, talent, and experiences of our
associates. We are committed to non-discrimination on any protected
basis, including disability, veteran status, or other basis
protected by applicable law.
Keywords: Marriott Hotels Resorts, Montgomery Village , FLEX Senior Manager, Global Property Management Systems, IT / Software / Systems , Bethesda, Maryland
