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Company: Paul Davis Restoration Inc
Location: Montgomery village
Posted on: May 3, 2021

Job Description:

The Foreperson is responsible for assisting the Production Manager on large projects for the local Paul Davis Company Owned (PDO) office.

Essential Duties/Responsibilities

  • Assist the Production Manager on the project life-cycle for all projects.
  • Interact with customers throughout the job including on material selection
  • Interact with Vendors and subcontractors to review and maintain quality repairs
  • Pull all required permits
  • Schedule and meet Inspectors at the job site
  • Procure material for the job site
  • Adhere to project schedules.
  • Approve purchase orders
  • Visit job sites throughout the life cycle of the job.
  • Assist with the development and maintenance of a well-qualified pool of sub-contractors and vendors.
  • Ensure all work by Sub Contractors and Paul Davis employees is done following company safety procedures and professional standards.
  • Assist with the collection of all necessary documentation at the close of the job.
  • Follow-up with the customer to ensure timely payments and billing collections.
  • Maintain customer satisfaction, as determined by completed satisfaction surveys.
  • Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses.
  • Meet and maintain Net Promoter Score minimum monthly average of 70.
  • Close the Loop 100% of the time within 24 hours.
  • All other duties as assigned

Competency Knowledge, Skills and Abilities:

  • Knowledge of Microsoft Office applications (Outlook, Word, Excel)
  • Customer Service Skills
  • Communication skills
  • Ability to learn and operate our primary operating systems
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently
  • Ability to work in a team environment and develop staff
  • Ability to oversee employees on a job site
  • Ability to coordinate multiple jobs within the same time frame
  • Ability to operate our main operating systems
  • Ability to work smart phones
  • Stress Management and Composure
  • Maintain a level of confidentiality

Required Education and Experience

  • Two plus years experience in restoration or construction as a Foreman or equivalent experience
  • High School Diploma or GED

Preferred Education and Experience

  • Industry certifications (IICRC and Lead)
  • Experience in RMS and Xactimate


Keywords: Paul Davis Restoration Inc, Montgomery Village , Foreperson, Other , Montgomery village, Maryland

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